SBO Service Status – Current live status of all SBO Cloud Services

RESOLVED – 06-22-2022: New Event 1950 Outlook for Mobile/Mac Connectivity Issues

June 23, 2022June 23, 2022 sboadmin

Start Time: Wednesday, June 22, 2022 1:00 PM End Time: Thursday, June 23, 2022 5:47 AM New Event: 1950 Outlook for Mobile/Mac Connectivity Issues Started at: Wednesday, 22 June 2022 16:00 ET Updated at: Wednesday, 22 June 2022 18:08 ET Summary of Issue: Due to a recent Microsoft update, Intermedia-hosted mailboxes and external accounts (non-Microsoft hosted accounts such…

Exchange Email

Pricing for Windows Licenses changing on June 1, 2022

May 7, 2022 sboadmin

Starting on June 1, 2022, the pricing for all Windows Server Licenses running on our cloud instances will change. Here is what you need to know: – SBO is moving to a simple and predictable pricing model for Windows licenses – Windows Server Standard will cost $14/vCPU (per core) – Windows Server Datacenter will cost…

VPS

RESOLVED: Upstream issue – Ashburn Datacenter

March 22, 2022March 23, 2022 sboadmin

3:10pm PST: Update – Monitoring – Services have been restoring; our Network team will continue monitoring connectivity for this infrastructure zone. 2:01pm PST: Update – We are continuing to investigate this issue. Investigating – Our team is currently aware of an upstream provider issue impacting our Ashburn datacenter. Our Network admins are currently investigating the situation. We will…

Announcement, Basic Email, Shared Web Hosting

COMPLETED: Maintenance Notification: 22156

February 9, 2022March 22, 2022 sboadmin

Change Title: Update Exchange Front-End services to Exchange 2019 Change Type: Routine Risk: Low Start Time: Tuesday, 08 March 2022 23:00 (Pacific Standard Time) End Time: Wednesday, 09 March 2022 02:00 (Pacific Standard Time) Expected Downtime(min.): 0 Services Impacted: Exchange services Expected Impact: To continue providing our customers with high service levels, SBO will be…

Exchange Email, Maintenance

COMPLETED: Microsoft price and product subscription changes – March 2022

January 20, 2022March 22, 2022 sboadmin

As you may know, Microsoft has publicly announced significant policy and pricing changes to how Microsoft 365 product subscriptions are created and renewed across all of their partners and distribution channels starting in March 2022. Starting in March, the Microsoft New Commerce Experience (NCE) model introduces a set of standardized policies, agreements, and procedures that…

Announcement, Office Apps, Office365

RESOLVED: 1882 Voice services connectivity issues Friday, 17 December 2021 05:57 PST

December 17, 2021December 17, 2021 sboadmin

SBO has identified an issue that may impact voice services. We are actively working on the issue and will provide updates as further information becomes available. Potential Business Impact: Some users may be unable to place or answer calls. Some Voice Services features may be unavailable. Service(s) Impacted: Voice Services Title: Voice services connectivity issues…

Elevate, VoIP

DEPLOYED: Hosted Exchange: Email Protection Anti Phishing Improvements

November 9, 2021March 22, 2022 sboadmin

Lately, we have seen an increased number of spam and phishing threats, so to improve your protection; we are introducing additional anti-phishing and anti-spoofing capabilities. There is no action required to receive the benefits of these changes. – Improved SPF check. We expanded it to emails with Null Envelope-From sender, such as an out of…

Announcement, Exchange Email

COMPLETED: Hosted Exchange: Maintenance Notification: 21484

November 9, 2021March 22, 2022 sboadmin

Change: Microsoft Exchange Server Update Change Type: Routine Risk: Medium Start Time: Tuesday, 09 November 2021 13:00 (Pacific Standard Time) End Time: Saturday, 13 November 2021 12:00 (Pacific Standard Time) Expected Downtime(min.): 15 Services Impacted: All Exchange Services Expected Impact: We will be installing Microsoft updates that require rebooting your server. Individual services should only…

Exchange Email, Maintenance

COMPLETED: Yealink T5W desk phone firmware update

November 1, 2021March 22, 2022 sboadmin

The Yealink phone models listed below will receive an overnight firmware update sometime between November 9th and 16th, 2021. Yealink desk phones check for updates automatically once per week, between 12:00AM and 4:00AM local time. When each device checks in, it then receives the firmware update. Important Note: The Yealink desk phones will update automatically,…

Elevate, VoIP

DEPLOYED: HOSTED EXCHANGE: Country Based IP Blocking – Now Available

October 25, 2021March 22, 2022 sboadmin

Beginning today, October 25th, Country Based IP Blocking will now be available for all customer’s Control Panels for our Hosted Exchange service.. This new security feature is designed to give admins the ability to create and configure Country-based IP Safe or Block Lists for both administrators and end users in order to block access to…

Exchange Email, Security